Collaborative Evaluation: Mapping Socio-Technical Patterns in an Emergency Exercise

Authors

  • Kjetil Rustenberg University of Agder, Center for Integarted Emergency Managemenent (CIEM) Author
  • Kristine Steen-Tveit University of Agder, Centre for Integrated Emergency Management (CIEM) Author
  • Bjørn Erik Munkvold University of Agder, Centre for Integrated Emergency Management (CIEM) Author
  • Jaziar Radianti Author

Keywords:

team sitauation awareness, collaborative evaluation, socio-technical network mapping

Abstract

Evaluating both exercises and real events can be challenging. This is especially evident in full-scale exercises, where a wide range of organizations must collaborate to solve a common problem. Information sharing, use of technology, and role understanding can be particularly challenging. In this article, we illustrate how academia can meaningfully engage in conducting and executing a comprehensive Emergency Exercise, ensuring that insights from prior research are evident from the outset. We employ a method where we co-create a Socio-Technical Network map together with practitioners. The method provides results that help visualize the complexity generated by large-scale collaboration, fostering involvement and engagement from both researchers and practitioners. Through this mapping, we gained valuable insights into barriers to Team Situation Awareness, technological possibilities and limitations, and a better understanding of various roles and their information needs.

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Published

2024-05-21

How to Cite

Rustenberg, K., Steen-Tveit, K., Munkvold, B. E., & Radianti, J. (2024). Collaborative Evaluation: Mapping Socio-Technical Patterns in an Emergency Exercise. ISCRAM Proceedings, 21. https://ojs.iscram.org/index.php/Proceedings/article/view/99

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