Holzhüter, Michael, Hans Betke, Alina Fröhlich, and Michael Klafft. 2024. “Improving Emergency and Disaster Response Management through Bidirectional Communication Between Citizens and Decision-Makers – A Field Test on the Coordination of Spontaneous Volunteers”. Proceedings of the International ISCRAM Conference 21 (May). https://doi.org/10.59297/09pere02.